Get a basic understanding of how business administration works to give you an edge over competitors, applying for the same entry level jobs as you. The course gives you highly transferable skills and provides excellent preparation for further progression to career opportunities in business office environments.
• handling telephone enquiries and complaints
• filing and file management
• using Outlook and diary management
• organising meetings and taking minutes
• communicating effectively
• using IT (MS Word, Excel and PowerPoint)
You will be taught by professionals who are experts in their own fields, by means of examples role play and practicle exercises.
When you leave this course you will have developed skills in dealing with common, everyday situations in a typical office environment. Perhaps the most valuable skill of all will be an improved level of confidence that you are capable of dealing with a wide range of situations.
There are no entry requirements for this course other than you need to be able to follow lessons taught in English.
Successful completion can lead to trainee management positions in business and commerce. Many individuals progress to higher education either direct to university or through the HE programme at the college.